*Seren Support

CLIENT SUPPORT website management
EMAIL ACCOUNTS access and setup

How to retrieve your emails using iDevices

The following are instructions for iPhones and iPads.

To set up a new iPhone mail account

Select Settings (icon with cog):

Select Mail then Accounts

Select Add Account

Select Other

Select Add Mail Account
Name: your name as you wish it to appear
Email: your email address
Password: ********
Description: the label you wish to identify this new account.

Select POP
and BOTH incoming and outgoing Mail Server need to be completed in full. Please use our server's default name mail.serenweb.com
Host Name: mail.serenweb.com
User Name: your full email address
Password: ********

If prompted, select "Try setting up the account without SSL". Choose Yes.

THAT SHOULD WORK! Below are all the settings using mike@art71.com as an example:

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Incoming Mail Server Settings
Account type (POP or IMAP): POP
Incoming Mail Server: mail.serenweb.com
User Name: mike@art71.com
Password: ******
Incoming server port number: 110
Incoming server supports SSL? (yes or no): No

Outgoing Mail Server Settings
Outgoing mail server: mail.serenweb.com
User name: contact@serenweb.com
Password: ******
Outgoing server port: 587
Outgoing server supports SSL? (yes or no): No

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Help with setting the reply address

Help with the reply-to address on iPhones

CLIENTS | EMAIL ACCOUNTS

How to access your email

You can have as many email addresses as you need! We can manage the accounts for you, supply sign in so you can set up and control your mail boxes or we can update MX mail records to allow your email to be handled by eg another Microsoft 365 account.

Access your emails now

You only need your user name and password to access your email
You can use either Roundcube or Horde (or even both!) - simply try both and use the software which is best for you

 

email on Office Computers

 

email on Phones

 

Web based Mail

Retrieve your mails using your exisiting gmail or Yahoo! account:

 

WebMail

Retireve your mail using webmail anywhere on the planet on almost any device:
Webmail

 

Email Management Help

How to set up and manage your email accounts