*Seren Support

CLIENT SUPPORT website management
EMAIL ACCOUNTS access and setup

How to retrieve and send your emails using Gmail

The following are instructions for Gmail.

Visit https://gmail.com

Log in to your existing Gmail account or create a new account.

Pick up mail through Gmail

If you want Gmail to fetch your emails on your account

Select "Settings" under the cog icon [you may need to select "See all settings"] and then "Accounts and Import". Select "Add a mail account" under "Check mail from other accounts:"

Type in your email address

Select "Import emails from my other account"

Type in the relevant entries as below. Username is your email address. Our POP Server is mail.serenweb.com

The account is now ready. If you also want to send mail then continue below to "Send mail through Gmail".

Send mail through Gmail

Type in your name. If you want to keep this mail address more separate from your gmail account then I recommend un-checking the box "Treat as an alias" but leave the box checked and the new emails will appear in your usual inbox and you will be able to send mail as either account.

Type in our SMTP mail server as mail.serenweb.com and your email address as the Username. The other settings as below:

Google sends you an email to verify. If you don't currently pick up your emails any other way, use https://webmail.serenweb.com to access your emails using your full email address and password as login. Once you log in select "Inbox" upper left and you should see Google's verification email.
Add the code supplied by Google and "Verify":

All Finished

Now when you Compose a mail:

You can select your email address as the address you sending from:

And you should be good to go! If you have got stuck then please contact Mike for help.

 

CLIENTS | EMAIL ACCOUNTS

How to access your email

You can have as many email addresses as you need! We can manage the accounts for you, supply sign in so you can set up and control your mail boxes or we can update MX mail records to allow your email to be handled by eg another Microsoft 365 account.

Access your emails now

You only need your user name and password to access your email
You can use either Roundcube or Horde (or even both!) - simply try both and use the software which is best for you

 

email on Office Computers

 

email on Phones

 

Web based Mail

Retrieve your mails using your exisiting gmail or Yahoo! account:

 

WebMail

Retireve your mail using webmail anywhere on the planet on almost any device:
Webmail

 

Email Management Help

How to set up and manage your email accounts