How to retrieve your emails using Thunderbird

The following are instructions for Thunderbird.

To set up a new Thunderbird mail account

• Open Thunderbird.
• Select "Accounts" - Create a new account: Email
• Thunderbird offers you a range of their partner accounts. Choose instead "Skip this and use my existing mail"
• Enter your name, email address, for example, "your.name@your-domain.com", password and select "Continue".
• Thunderbird tries to guess the configuration but select "Manual configuration" to configure your account your way.
• Specify the mail domain name as the incoming mail server and outgoing mail server. Please use our server main address "mail.serenweb.com"
• For incoming mail server, choose POP3, port 110 with connection security "None"
• For outgoing mail server, choose port 587, connection security "STARTTLS", authentication method "Normal password".

How to check or modify your mail settings in Thunderbird

• Open Thunderbird.
• Select Accounts - View settings for this account
• Edit the incoming mail server settings by selecting Server settings and the outgoing by selecting Outgoing Server (SMTP). Screens shots below show the typical configuration which should work.