*Seren Support

CLIENT SUPPORT website management
EMAIL ACCOUNTS access and setup

How to retrieve your emails using Thunderbird

The following are instructions for Thunderbird.

To set up a new Thunderbird mail account

• Open Thunderbird.
• Select "Accounts" - Create a new account: Email
• Thunderbird offers you a range of their partner accounts. Choose instead "Skip this and use my existing mail"
• Enter your name, email address, for example, "your.name@your-domain.com", password and select "Continue".
• Thunderbird tries to guess the configuration but select "Manual configuration" to configure your account your way.
• Specify the mail domain name as the incoming mail server and outgoing mail server. Please use our server main address "mail.serenweb.com"
• For incoming mail server, choose POP3, port 110 with connection security "None"
• For outgoing mail server, choose port 587, connection security "STARTTLS", authentication method "Normal password".

How to check or modify your mail settings in Thunderbird

• Open Thunderbird.
• Select Accounts - View settings for this account
• Edit the incoming mail server settings by selecting Server settings and the outgoing by selecting Outgoing Server (SMTP). Screens shots below show the typical configuration which should work.

 

CLIENTS | EMAIL ACCOUNTS

How to access your email

You can have as many email addresses as you need! We can manage the accounts for you, supply sign in so you can set up and control your mail boxes or we can update MX mail records to allow your email to be handled by eg another Microsoft 365 account.

Access your emails now

You only need your user name and password to access your email
You can use either Roundcube or Horde (or even both!) - simply try both and use the software which is best for you

 

email on Office Computers

 

email on Phones

 

Web based Mail

Retrieve your mails using your exisiting gmail or Yahoo! account:

 

WebMail

Retireve your mail using webmail anywhere on the planet on almost any device:
Webmail

 

Email Management Help

How to set up and manage your email accounts