How to retrieve your emails using the Outlook app

The following are instructions for the Outlook app for all phones and tablets.

To set up a new Outlook app mail account

Download Outlook app from the Play Store or App Store if you don't already have and either sign in or create a new Microsoft account

Select Settings (icon with cog) - Accounts - Add account - Email account - type your email address given by *Seren Web and select Add Account and duplicate these settings with your own full email address and own password:

Email address is your full email address supplied by *Seren Web

Display name is the name you wish folks to see in their in-box when you send them a message.

Description is your private label to identify this mail box

Incoming email server must be mail.serenweb.com

IMAP port is 993

Port security must be set to SSL

IMAP user name is your full email address

IMAP password is your password supplied by *Seren Web

Outgoing email server must be mail.serenweb.com

IMAP port is 465

Port security must be set to SLS

IMAP user name is your full email address

IMAP password is your password supplied by *Seren Web

Select Sign in and all should work!