*Seren Support

CLIENT SUPPORT website management
EMAIL ACCOUNTS access and setup

How to retrieve your emails using the Outlook app

The following are instructions for the Outlook app for all phones and tablets.

To set up a new Outlook app mail account

Download Outlook app from the Play Store or App Store if you don't already have and either sign in or create a new Microsoft account

Select Settings (icon with cog) - Accounts - Add account - Email account - type your email address given by *Seren Web and select Add Account and duplicate these settings with your own full email address and own password:

Email address is your full email address supplied by *Seren Web

Display name is the name you wish folks to see in their in-box when you send them a message.

Description is your private label to identify this mail box

Incoming email server must be mail.serenweb.com

IMAP port is 993

Port security must be set to SSL

IMAP user name is your full email address

IMAP password is your password supplied by *Seren Web

Outgoing email server must be mail.serenweb.com

IMAP port is 465

Port security must be set to STARTTLS

IMAP user name is your full email address

IMAP password is your password supplied by *Seren Web

Select Sign in and all should work!

 

CLIENTS | EMAIL ACCOUNTS

How to access your email

You can have as many email addresses as you need! We can manage the accounts for you, supply sign in so you can set up and control your mail boxes or we can update MX mail records to allow your email to be handled by eg another Microsoft 365 account.

Access your emails now

You only need your user name and password to access your email
You can use either Roundcube or Horde (or even both!) - simply try both and use the software which is best for you

 

email on Office Computers

 

email on Phones

 

Web based Mail

Retrieve your mails using your exisiting gmail or Yahoo! account:

 

WebMail

Retireve your mail using webmail anywhere on the planet on almost any device:
Webmail

 

Email Management Help

How to set up and manage your email accounts