Outlook for Mac

These instructions apply to Microsoft Outlook for Mac, installed as part of Microsoft 365 or a standalone Office installation.

Outlook for Mac supports standard IMAP and POP email accounts and works well with independently hosted email.

To set up a new email account in Outlook for Mac

1) Open Microsoft Outlook on your Mac.

2) From the top menu, select Outlook → Settings.

3) Select Accounts.

4) Click Add Account.

5) Enter your full email address and click Continue.

6) If automatic setup does not complete, choose Configure manually.

Manual configuration (recommended: IMAP)

When prompted, select IMAP as the account type.

Incoming Mail Server (IMAP)
Server: mail.serenweb.com
Port: 993
Encryption: SSL/TLS
Username: your full email address
Password: your email password

Outgoing Mail Server (SMTP)
Server: mail.serenweb.com
Port: 465
Encryption: SSL/TLS
Username: your full email address
Password: your email password

Click Add Account to complete setup.

Account options

Once connected, Outlook for Mac may prompt you to:

• Choose how often mail is synchronised
• Enable notifications
• Set your display name (shown on outgoing messages)

If you prefer POP settings

POP downloads email directly to your Mac and is best used if you only read mail on one computer.

When choosing account type, select POP and use the settings below.

Incoming Mail Server (POP)
Server: mail.serenweb.com
Port: 110
Encryption: None
Username: your full email address
Password: your email password

Outgoing Mail Server (SMTP)
Server: mail.serenweb.com
Port: 587
Encryption: STARTTLS
Username: your full email address
Password: your email password

Why IMAP is recommended

IMAP keeps your email synchronised across your Mac, phone, webmail and other devices.

POP should only be used if you are certain you want email downloaded to a single computer.

If you need help

If Outlook for Mac does not connect or you would like your settings checked, please contact Mike for help.